Please see How to Place an Order for detailed instructions on customizing and ordering products.
Each item is individually produced based on your selections at the time of order. Please see How to Place an Order for detailed instructions on customizing and ordering your product.
Your order is custom-produced at our facility in Vancouver, BC. Please allow 8-12 business days for production time PLUS days for shipping. Bulk orders will be completed in 2-3 weeks. On rare occasion we may experience delays in our production process due to, but not limited to, unforeseen increases in demand, holidays, third party vendor logistics, work stoppage, power failures, inclement weather, or other variables that could adversely affect the daily operations of URstore.
Yes - taxes will be charged according to your jurisdiction.
It’s possible that your organization closed its online store. Contact customer service at firstname.lastname@example.org to inquire on your specific organization.
We cannot modify or remove graphics, or add or delete full lines of text. In certain cases we may be able to modify the text that is already there. Please contact customer service for assistance at email@example.com.
Our Gift Cards work a little differently than most in that they must be applied to your account before purchase in order to be redeemed.
If you do not already have an account with us, you can create one here!
To apply your gift card to your account:
- Login to your account
- After logging in, you will see the Gift Card tab on the right side of your dashboard
- Click the Gift Card Tab
- Type your Gift Card Code in to the 'Gift Card Code' text box
- Click 'Apply'
Your Gift Card balance will be displayed in the Green Box to the right.
To redeem an amount from your Gift Card:
- Gift Cards are redeemed at the Payment Entry step in the Checkout process
- When you have a Gift Card balance on your account, a box will appear asking if you wish to apply an amount to your purchase
- Type your desired amount in to the Gift Card box and click "Apply Now"
- If your Gift Card amount is greater than the grand total of your purchase, enter the amount equal to the grand total of your purchase
- If your Gift Card amount is less than the grand total of your purchase, and you wish to redeem your entire Gift Card balance, enter the entire balance
You can send us product suggestions by contacting us at firstname.lastname@example.org
Logos / artwork designs (on garments) are not all processed on the same printing equipment therefore, colors, opaqueness, sheen & brightness may vary from piece to piece depending on the decoration process. We use both Digital Print (ink based – not completely opaque) & Vinyl Heat Transfer (vinyl – completely opaque) depending on Styles, Fabric and Production facility capabilities.